Diligent Review: Is It The Best Tool For Board Governance?
Choosing the right tool for board governance can shape how well an organization makes decisions, keeps data secure, and works together. Many board members and administrators are not experts in technology, so they need a tool that is both powerful and easy to use. Diligent is one of the most popular board management platforms today. But is it the best choice? Let’s explore its features, compare it with other leading solutions, and see if it lives up to the hype.
What Is Diligent?
Diligent Boards is a digital platform that helps boards organize meetings, share documents, and track tasks securely. It is used by over 1 million users in more than 130 countries. The tool focuses on security, usability, and compliance, which are crucial for organizations handling sensitive information.
Key Features Of Diligent
1. Secure Document Sharing
All board materials are stored in an encrypted format. Only authorized users can access documents, which helps prevent leaks or accidental sharing.
2. Meeting Management
Schedule meetings, send invites, and track attendance—all in one place. The platform also supports electronic voting and meeting minutes.
3. Real-time Collaboration
Board members can annotate documents, leave comments, and update files instantly.
4. Mobile Accessibility
Diligent has apps for iOS and Android, allowing users to review materials and participate in meetings anywhere.
5. Compliance Tracking
Built-in tools monitor regulatory changes and help organizations stay compliant with laws like GDPR and SOX.
Diligent Vs. Other Board Governance Tools
How does Diligent compare to other popular options like BoardEffect and Boardable? Here is a quick look at the main differences:
| Feature | Diligent | BoardEffect | Boardable |
|---|---|---|---|
| Security | Advanced encryption, multi-factor | Good encryption | Basic encryption |
| Mobile App | Yes (iOS, Android) | Yes | Yes |
| Price Range | High | Medium | Low |
| Compliance Tools | Comprehensive | Limited | None |
User Experience Comparison
Ease of use matters, especially for beginners. Here’s how users rate these platforms:
| Platform | Ease of Use (1-5) | Customer Support (1-5) |
|---|---|---|
| Diligent | 4.6 | 4.7 |
| BoardEffect | 4.4 | 4.3 |
| Boardable | 4.2 | 4.5 |
Who Should Choose Diligent?
Diligent is a strong fit for:
- Large organizations needing advanced security
- Nonprofits that handle confidential data
- Companies with strict compliance needs
However, for small teams with simple needs, Diligent’s higher cost might not be justified. Cheaper tools like Boardable may be enough.
Two Insights Beginners Miss
First, many new users do not realize that training is included with Diligent’s plans. This helps teams get started quickly. Second, Diligent integrates with tools like Microsoft Teams and DocuSign, making workflows smoother—something overlooked by beginners.
Final Verdict
Diligent stands out for its security, compliance features, and user support. It is a clear leader for organizations that need top-level board management. While the cost is higher than some alternatives, its value for larger, regulated organizations is hard to beat. For small teams, simpler options may be a better fit. For an in-depth look at board management software, see this Wikipedia article.
Frequently Asked Questions
How Secure Is Diligent?
Diligent uses AES-256 encryption, two-factor authentication, and regular security audits to protect sensitive data.
Does Diligent Work On Mobile Devices?
Yes, Diligent offers full-featured mobile apps for both iOS and Android.
Is Diligent Difficult To Learn?
Most users find Diligent easy to learn, especially with included onboarding and support.
Can Small Nonprofits Use Diligent?
They can, but the cost might be high for very small organizations. Alternatives like Boardable may be more affordable.
Does Diligent Offer Integration With Other Tools?
Yes, Diligent integrates with popular tools like Microsoft Teams, Outlook, and DocuSign to streamline workflows.




