Navan (formerly Tripactions) Review: Best Corporate Travel App?
Planning business travel can be stressful. Companies want to save money, keep employees safe, and make sure every trip goes smoothly. Navan, previously known as TripActions, claims to do all this in one easy app. But is it really the best corporate travel solution today?
This review covers what Navan offers, how it compares to other travel apps, and what beginners should know before switching.
What Is Navan?
Navan is an all-in-one business travel platform. It helps companies book flights, hotels, rental cars, and manage travel expenses. The app uses smart technology to find the best prices and keep travel spending under control. Navan also offers 24/7 support, real-time alerts, and built-in tools to track and report travel costs.
One thing that makes Navan stand out is its focus on both travelers and finance teams. The app tries to make travel easy for employees while giving managers full control and data.
Key Features Of Navan
Here are the main tools and benefits Navan provides:
- Simple booking for flights, hotels, cars, and trains
- Automated expense reporting with receipts scanned by the app
- Travel policy enforcement to stop out-of-budget bookings
- Rewards program for employees who save money on trips
- 24/7 live support via chat or phone
- Safety tracking with real-time travel alerts
- Integrations with HR and finance systems like SAP and NetSuite
Navan’s reward system is unique. Travelers get incentives when they pick cheaper travel options, which saves the company money and keeps employees happy.
Navan Vs. Other Corporate Travel Apps
How does Navan compare with other popular business travel tools? Here’s a look at the differences:
| Feature | Navan | Concur | Egencia |
|---|---|---|---|
| Booking Experience | Modern, user-friendly app | Traditional, less intuitive | Easy, web-based |
| Expense Management | Built-in, automated | Separate tool | Basic |
| Rewards | Yes, for savings | No | No |
| Support | 24/7 live chat | Email/phone | Standard hours |
Most users say Navan’s interface feels faster and easier, especially for people new to business travel apps.
Pricing And Plans
Navan does not publish exact prices online. Pricing depends on company size, features, and travel volume. Here is a general comparison:
| App | Monthly Cost (per user) | Free Trial | Best For |
|---|---|---|---|
| Navan | Custom quote | Yes | All sizes |
| Concur | $9–$20 | No | Large companies |
| TravelPerk | Free–$25 | Yes | SMBs |
Navan often works best for companies booking a lot of trips or wanting advanced features. Always ask for a demo to see if the price matches your needs.
Practical Insights For Beginners
New users sometimes miss these important points:
- Navan’s automation saves time, but it needs correct travel policy settings at the start.
- The rewards system can motivate employees to pick cheaper options, but some companies skip setting it up.
- Integrations with HR and finance tools are powerful, but require technical setup.
Many companies forget to train staff on using the app, which can lead to mistakes. It’s smart to schedule a short training for employees before switching travel systems.
Pros And Cons
Pros:
- User-friendly app
- Fast support and real-time alerts
- Strong expense automation and policy tools
Cons:
- Pricing is not public
- Setup can be complex for very large companies
- Fewer airline/hotel options in some countries
Is Navan The Best Corporate Travel App?
Navan is a top choice for many businesses, especially those wanting an easy, modern travel app with full control. It’s not perfect, and some companies may prefer other tools for unique needs. But for most, Navan offers a good mix of savings, automation, and support.
For more details about business travel platforms, you can check the official Wikipedia page on business travel.
Frequently Asked Questions
What Types Of Companies Use Navan?
Navan is used by small startups up to large global companies. It fits best for teams that travel often and need easy booking and expense management.
Can Employees Book Personal Trips On Navan?
No, Navan is designed for business travel only. Some companies allow “bleisure” (business + leisure) trips, but this must be enabled by admins.
How Does Navan Help Companies Save Money?
Navan uses AI to find low prices and rewards employees who choose cheaper options. It also stops out-of-policy bookings, saving money over time.
Is Navan Safe For Managing Company Travel?
Yes, Navan includes real-time alerts and safety tracking. Companies can see where travelers are and get updates during emergencies.
Does Navan Work Outside The Us?
Yes, Navan supports global travel and offers booking in many countries. Some local airlines or hotels may not appear, so always check coverage for your region.
